Limbica Support

Last updated: 9 November 2026

In a medical emergency, call your local emergency number (112 in the EU and Ukraine) or contact a doctor. Don't use this app or email for urgent help.

Contact us

Email contact@readynodeone.com. It helps if you include:

Medical disclaimer

Limbica is a personal wellbeing journal. It doesn't diagnose, prescribe treatment or replace a consultation with a doctor. Cycle estimates come from your own records and must not be used for contraception or pregnancy planning. Enter medications and doses only as prescribed by your doctor. Replies from the AI chat can be inaccurate and aren't medical advice. If your symptoms worry you, contact a doctor.

Frequently asked questions

How do I restore or cancel a purchase?

This version of Limbica has no in-app purchases or subscriptions, so there is nothing to restore or cancel. To install the app again, use the App Store with the same Apple Account.

Can I get a refund?

Limbica is free. For any App Store charge, Apple handles billing and refunds: reportaproblem.apple.com.

Where is my data, and can you recover it?

Your records are only on your device. There is no account and no cloud copy, and iCloud or computer backups don't include them, so we can't see or recover them. Save a backup archive if you want a copy.

How do I move to a new iPhone?

Before you switch, open Settings (the gear on the Today screen), then Privacy and data, Backup archive, create an archive and save it somewhere safe, for example in Files. Install Limbica on the new iPhone and restore the archive there.

How do I export my data?

Open Settings (the gear on the Today screen), then Privacy and data, Privacy and export, for a JSON file or CSV spreadsheet files of the categories you pick. A doctor report (PDF) is in Doctor preparation, in Explore.

I forgot my archive password.

Nobody can open that archive, including us. The app doesn't keep the password anywhere. Create a new archive from the device that still has your records.

How do I delete my data?

Open Settings (the gear on the Today screen), then Privacy and data, Delete data on this device. Choose everything or selected sections and confirm. Deletion runs the next time you open the app, so close Limbica completely and open it again. It can't be undone, so consider saving an archive first.

How do I connect or disconnect Apple Health?

To connect, open Settings (the gear on the Today screen), then Privacy and data, Apple Health, and tap Connect Apple Health. To stop access, use the Health app or iOS Settings, Health, Data Access & Devices, and turn off the data types for Limbica. Data already imported stays in Limbica until you delete it.

How does App lock work?

Turn it on in Settings (the gear on the Today screen), then Privacy and data, App lock. Limbica then asks for Face ID, Touch ID or your device passcode when you open it, after the delay you choose. It always locks after a restart. You can also hide its content in the app switcher. A failed unlock never deletes anything.

Why is the AI chat unavailable?

The chat uses Apple's on-device model. It needs a device that supports Apple Intelligence, iOS 26 or later, Apple Intelligence turned on and its model downloaded, and a language the model supports. The chat shows which of these is missing. When the app language isn't supported, the chat may offer replies in English.

A reminder didn't arrive.

Check that notifications are allowed for the app in iOS Settings and that a Focus isn't silencing them. iOS can delay notifications, so don't rely on the app alone for medication that matters.

Can I use the app as birth control?

No. Cycle estimates come from your own records and must not be used for contraception or pregnancy planning.